Posts tagged ‘leadership’

Telling your organization’s story

“Tell me a story.” When I was growing up, this was something I said almost daily. Like people, organizations also have stories to tell, and others are eager to hear those stories. The audience may be employees, customers or clients, shareholders, potential funders, community members or taxpayers. Here are some key considerations in telling your organization’s stories.

Continue Reading March 13, 2014 at 12:11 pm Leave a comment

Consultation and collaboration in change management

Lately, I’ve started to wonder if I’m the only one bothered by people treating different words as if they are interchangeable. This season, it’s collaboration, consultation and communication. In the realm of change management, choose the wrong action at your peril.

Continue Reading June 18, 2013 at 2:38 pm Leave a comment

Communicating change to fellow humans

Change scares most people. This is true even if the change is supposed to make their lives better, largely because humans approach change from a risk perspective more often than a benefits perspective. They are more concerned with what can go wrong, rather than what can go right. So when it comes to organizational change, internal communication has to be done right to avert disaster.

Continue Reading March 8, 2012 at 11:13 am Leave a comment

Management is neither leadership nor supervision

Last year I was asked to develop online training with separate units on supervision, management and leadership skills. My first (silent) reaction was, “There’s tons already out there.” As I checked out the available training, I discovered that most either combined supervision with management, or management with leadership. But they’re not the same, even though the same person may carry out all three roles.

Continue Reading December 13, 2011 at 4:11 pm Leave a comment


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