Posts tagged ‘knowledge transfer’

Telling your organization’s story

“Tell me a story.” When I was growing up, this was something I said almost daily. Like people, organizations also have stories to tell, and others are eager to hear those stories. The audience may be employees, customers or clients, shareholders, potential funders, community members or taxpayers. Here are some key considerations in telling your organization’s stories.

Continue Reading March 13, 2014 at 12:11 pm Leave a comment

From newbie to pro: Building worker expertise

It would be nice to bring on workers who were already peak performers, but everyone needs time to get up to speed. Previously, we looked at how to determine where workers are. Now we will look at what you can do to move them along toward expert status.

Continue Reading March 11, 2013 at 12:55 pm Leave a comment

Policies, procedures and job descriptions: Maintaining a good fit

Even though January is a few months off, many of us think of September as the start of the new year. Along with back-to-school shopping, this is a good time to make sure your organization has everything it needs for a fresh start after summer vacations. Children and organizations both grow over time; just as children outgrow clothes, organizations outgrow policies, procedures and job descriptions. The traditional pencil case of my youth needed new technology each school year—pencils, erasers (especially erasers), paper and, eventually, a protractor and compass. For organizations, technology that once worked well may no longer be up to the job.

Continue Reading September 10, 2012 at 2:52 pm Leave a comment

From kids to geezers: Managing a multigenerational workforce

Thanks to the economy and advances in medicine, four generations now share the workplace. How do we take advantage of each generation’s strengths to manage the necessary knowledge transfer that will take organizations successfully into the future?

Continue Reading May 25, 2009 at 12:43 am Leave a comment


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